Technical support

The XFlow team provides high quality technical support to clients and prospects alike. Our team of experienced application engineers are available to respond to any query or problem encountered.

Our Technical Support includes:

  • Planning and installation assistance
  • Troubleshooting
  • Maintenance and upgrade assistance

All clients get secure access to a 24/7 Support Portal which provides all of the following support tools:

  • Manuals
  • Tutorials
  • Installation and trouble-shooting guides
  • Software download site

Also through the Support Portal users can send an email directly to our Support Team should their problem not be answered in the support tools available.

For more details please fill out and submit the brief form.




Training

To ensure you get the most from using the software, the XFlow team can provide introductory and/or in-depth Training courses to improve your knowledge of the XFlow technology and optimize the simulations you are running.

These courses are flexible in both time and contents, and can be taken either at Dassault Systèmes Simulia facilities in Spain, or in the comfort and convenience of your own offices.

Training course contents are an on-demand selection of:

  • Theory
  • Installation
  • Graphical User Interface
  • Workflow including the pre-processor, the solver and the post-processor
  • Workshops covering different application cases
For more details please fill out and submit the brief form.